Built on decades of credit and collections experience.

Paid On Time is a free resource from GCS Community. GCS was a global credit and collections company. It is no longer operational and does not collect debts or offer any services. GCS Community exists to share the experience its people built up over decades of credit management and collections work.

The biggest lesson from all those years: a calm, consistent, documented process gets more invoices paid than anger ever does. This site puts that process in plain English so Australian small business owners can use it themselves, for free.

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Disclaimer

General information only, not legal or financial advice. Every business and every debt is different. For advice on your situation, talk to a lawyer, your accountant or your state small business commissioner.

The information and templates on this site are general in nature and do not take into account your circumstances, your contract or the law that applies to your situation. Laws differ between states and territories and change over time. We make no guarantee the information is complete or current. Links to third party sites are provided for convenience and do not imply endorsement. To the extent permitted by law, we accept no liability for any loss arising from use of this site.

Privacy

We aim to handle personal information in line with the Australian Privacy Principles. In short:

• What we collect: only your first name (optional) and email address, and only if you sign up for the template pack.
• Why: to confirm your email, send you the pack and occasionally send short, practical emails about getting paid. Nothing else.
• Who handles it: our email provider, Resend, stores your details and sends our emails. Resend may store data outside Australia.
• Unsubscribe: every email has an unsubscribe link, or reply to any email and ask. We will also delete your details on request.
• We never sell or share your data with sponsors or anyone else.
• No tracking: this site does not use cookies or analytics trackers.
• Access and correction: email hello@paidontime.org to see, correct or delete what we hold. If you are unhappy with how we handle a complaint, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).