How do I write payment terms that get me paid on time?
Good payment terms say exactly when payment is due (a date, not just '30 days'), how to pay, whether deposits or progress payments apply, what happens if payment is late (only reasonable, agreed consequences), and who to contact. Get them agreed in writing before you start work.
General information only, not legal or financial advice. Every business and every debt is different. For advice on your situation, talk to a lawyer, your accountant or your state small business commissioner.
Step by step
- 1
Pick a short, clear term
7 or 14 days is reasonable for many small businesses.
- 2
Ask for a deposit on bigger jobs
It reduces risk and tests the customer's commitment.
- 3
Spell out late payment consequences
Interest or pausing work, only if reasonable and agreed.
- 4
Make paying easy
Several payment methods and clear references.
- 5
Put the due date on every invoice
As an actual date.
What else to know
Your terms are only as good as your proof that the customer agreed. Include them in your quote and get written acceptance.
If you use standard form contracts with small business customers, remember the unfair contract terms laws.
Common questions
Should I offer an early payment discount?
It can work for some businesses, but it costs margin. Clear short terms and consistent chasing often work just as well.
Can I change my terms for an existing customer?
Only with their agreement. Give notice and get written acceptance.
Official sources
- business.gov.au: payment terms
- ACCC: contracts and unfair contract terms
- business.gov.au: what to do when you have not been paid
Sources checked 14 October 2026. Rules and limits change, so check the official site before acting.
Related guides
- How do I chase an overdue invoice in Australia?
- What should a payment reminder email say?
- What goes in a letter of demand in Australia?
- Can I charge interest on overdue invoices in Australia?
- How long can a business take to pay an invoice in Australia?
- Where do I make a small claim for an unpaid invoice in NSW, Victoria or Queensland?
- What should I do if a client who owes me money goes into liquidation?
- How do I write off a bad debt and claim back GST in Australia?
- Should I use a debt collection agency for an unpaid invoice?